Terms and Conditions


We will normally despatch your puzzle within 2-3 days of receipt of your payment, but please allow 14 days to allow for staff holidays and the busy Christmas period.  If you tell us that your order is urgent we will do our best to help.

Our puzzles are sent by First Class Post in suitable strong packaging.

Please send your photographs in appropriate strong packaging to prevent creasing.
We will return your prints, transparencies and CDs as soon as your order has been completed.
We cannot be responsible for loss or damage in transit.

We cannot make puzzles from photos or artwork without the permission of the owner of the copyright.
 We will assume that when you send an image you have the owner’s permission to use it.

The contents of this website are the copyright of Yourjigsaw and will at all times remain so. All rights are reserved. No rights to property in this website shall pass to the user.
Yourjigsaw and the address of this website are trademarks (whether registered or unregistered) that belong to the Company.

Information contained in this website may be changed or updated without notice and any queries relating to the website should be sent by email to: puzzles@yourjigsaw.co.uk.